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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!We're looking for software engineering interns who are excited to make an impact across different layers of our product and infrastructure. At Figma, we pair interns with teams that align with their skills and interests. This year, we're inviting you to share your interests from the start, so we can create the strongest possible match. Our interns are embedded into small, collaborative engineering teams across the company. You'll work closely with your mentor and teammates to ship meaningful features, tools, or systems. Whether you're working on internal infrastructure or user-facing features, you'll get to learn, contribute, and grow in a supportive environment. This internship will be based out of our San Francisco or New York Hub with a January 4, 2027 start date. Engineering Interests at Figma: When you apply, you'll tell us which areas you're most interested in to help us understand which kinds of engineering work you're most excited about: Product: Build full stack user facing features, including new collaboration tools, new product workflows, growth oriented experiments, and more Platform/Infrastructure: Build platform level tools, including distributed systems, developer tooling, performance/scalability work, and more Security Engineering: Build security-focused systems, product security tooling, detection, secure infrastructure, or privacy/security features Open: I'm flexible and still exploring different types of work What you'll do at Figma: Be fully embedded onto a Figma engineering team Contribute to projects that directly align with team goals and impact Collaborate with engineers, PMs, designers, and QA to break down features and plan timelines Build, document, and maintain tests, features, or infrastructure Share feedback and participate in peer code review Ship your project(s) by the end of your internship! Some past intern projects: Diagramming improvements in FigJam Smart selection Shared fonts We'd love to hear from you if you have: Experience writing clean code in at least one general-purpose language (e.g. C++, JavaScript, Python, Java, etc.), with a solid grasp of core CS concepts like data structures and algorithms Experience solving technical problems through school, work, or personal projects Are excited to explore how systems are designed and operate, from infrastructure to UI Strong communicator who asks great questions, collaborates well with others, and is excited to learn, get feedback, and grow as an engineer At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency Disclosure This internship role is based in either Figma’s San Francisco or New York hub offices, and has the hourly base pay rate stated below.  Figma also offers interns a housing stipend and travel reimbursement. Figma’s compensation and benefits are subject to change and may be modified in the future.Internship$55—$55 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Abuse Research team is dedicated to proactively hunting for emerging abuse vectors and studying complex attacker behaviors. Rather than just reacting to alerts, the team maps complete abuse paths across Stripe products and external systems to validate novel findings and explain the underlying product conditions that enable fraud. By building continuous abuse tests with agentic testing  and related systems, they translate their deep research into actionable threat advisories, strategic control recommendations, and regression scenarios that fortify Stripe’s defenses. What you’ll do You will lead the Abuse Research Group (ARG)—a team of threat intelligence analysts, fraud researchers, and detection engineers focused on proactively identifying and mitigating threats to Stripe and our merchants. You will set the research agenda, guiding work across threat actor tracking, hands-on fraud investigations, merchant ecosystem defense, and the detection pipelines that turn findings into production enforcement. You will scale the team through hiring, coaching, and talent development, while serving as a technical advisor on complex investigations. You will also own ARG's relationships with key partners—including Risk, Trust & Safety, Fraud Platform, and Security Engineering. Lead, develop, and retain a team of threat intelligence analysts, fraud researchers, and detection engineers who thrive at the intersection of adversarial research and engineering Set and execute the research agenda across threat actor tracking, fraud investigation, merchant ecosystem defense, and automated detection engineering Provide technical depth and analytical judgment on complex investigations, including API key takeovers, account compromise campaigns, and KYC bypass techniques Operationalize research findings into production-level detection rules, automated response mechanisms, and cross-functional escalations Collaborate with Risk, Trust & Safety, Fraud Platform, and Security Engineering to translate abuse research into proactive platform protections Coordinate with external stakeholders, including law enforcement, to disrupt and attribute high-impact threat actors Coach and mentor individual contributors to support their career development while maintaining high technical standards Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience leading security engineering or research teams, with a track record of managing technical ICs doing investigative, intelligence, or detection work.  B.S. or M.S. Computer Science or related field, or equivalent experience in Security Experience recruiting, growing, and leading technical teams, including performance management Excellent written and verbal communication skills, including the ability to develop and deliver operational or incident-related information to leadership Familiarity with fraud and abuse patterns specific to payments and fintech Hands-on experience with threat intelligence tradecraft: OSINT, dark web collection, actor attribution, and working with structured intelligence frameworks (ATT&CK, STIX/TAXII, or equivalent) Strong understanding of threat actor tactics, techniques, and procedures (TTPs) Preferred qualifications Background in security research, threat intelligence, or fraud detection engineering — prior experience leading or working in teams that study adversary behavior, build detection systems, or operate intelligence programs; experience in payments, fintech, or financial crime is a strong plus.  Technical fluency across the domains ARG works in — threat intelligence, fraud signal development, detection engineering, and OSINT. Experience managing or growing technical research teams, ideally in a domain where the work is investigative, ambiguous, and doesn't map cleanly to sprint velocity.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Security Data Platforms team is a newly established engineering team within Stripe Security. Our mission is to build the foundational infrastructure that provides our users with unprecedented visibility into the security posture of their Stripe integration. While Stripe is renowned for industry-leading payment protection, we are expanding our focus to provide a comprehensive security telemetry platform that helps businesses protect their entire digital ecosystem on Stripe. You'll contribute to a large-scale customer-facing security data pipeline and presentation layer. Much like modern security observability platforms and data lakes that have transformed cloud infrastructure, we're building an API-first service that transforms massive streams of behavioral data into actionable security intelligence. This team operates at the intersection of high-throughput data engineering and cybersecurity, creating the systems that will allow the world's most sophisticated companies to monitor, detect, and respond to threats in real time. What you’ll do As a Software Engineer on this founding team, you'll contribute to the technical design and implementation of our core security data pipelines. You'll help build the systems that capture security signals, process them at scale, and deliver them to users through robust, developer-friendly interfaces. This is an opportunity to grow quickly, make a meaningful impact from day one, and help shape a product that directly improves security outcomes for businesses worldwide. Responsibilities Build scalable foundations. Implement components of a highly available, low-latency pipeline capable of processing and augmenting millions of events per second into structured security telemetry Build API-first products. Develop core services and streaming APIs that enable enterprise customers to ingest security signals into their internal security operations centers and analytics tools Engineer security signals. Partner with security researchers and threat detection experts to build logic that identifies anomalous behavior and surfaces high-fidelity security insights Contribute to technical design. Participate in discussions on data modeling, storage strategies, and the abstraction layers that will support future security products Raise the bar for quality. Write clean, well-tested code and contribute to a culture of code quality, system resilience, and operational maturity for a product that requires 99.99%+ availability Collaborate cross-functionally. Work closely with Stripe's core platform and data teams to leverage global infrastructure while ensuring security data remains isolated and protected Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of professional software development experience, with a history of shipping and maintaining complex, large-scale systems Expertise in data engineering and distributed systems, with deep experience building and operating high-throughput data pipelines (e.g., Kafka, Flink, Spark, or similar streaming technologies) Strong programming fundamentals, significant experience in languages like Java, C++, or Rust Operational mindset, experience maintaining business-critical services with high availability requirements, on-call rotation, and a strong focus on observability and debugging Communication and collaboration skills, excellent technical writing skills for drafting design documents and the ability to mentor other engineers while collaborating with non-technical stakeholders Preferred qualifications Experience with or interest in security analytics, threat detection systems, or observability platforms Experience building infrastructure or services used by other engineers or external developers Familiarity with cloud-native infrastructure tools such as AWS, Kubernetes, or Terraform Product intuition and a desire to work on "0-to-1" initiatives where you help define requirements and user experience alongside engineering Front-end or full-stack experience, particularly with React or TypeScript

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Secrets Infrastructure team provides the cryptographic identity and secrets management foundation for Stripe. We build and operate the internal certificate authority that authenticates every person and service at Stripe, and the secrets platform that manages everything from financial partner credentials to infrastructure access keys. We build foundational security infrastructure at scale: our certificate authority issues mTLS client certificate identities for thousands of services and engineers, and our secrets platform and libraries protect access to critical financial systems and external partners across all of Stripe’s codebases, services, and platforms. The technical challenges include building systems with 99.99%+ availability, implementing TLS workload identity and attestation logic for new platforms, and designing secret management tools that are both secure and user-friendly. Our infrastructure must be both reliable and developer-friendly—we maintain libraries in Go, Java, Ruby, and Python. As a small team responsible for critical systems, engineers take on meaningful ownership. Through collaboration with teams across Stripe, you'll build and set direction for the authentication and secrets management underpin identity in distributed systems at scale.  Secrets Infrastructure is a fully remote team, with a small presence in the Seattle and New York City offices. We pride ourselves on a friendly, technically rigorous, and supportive team culture. What you'll do You'll be responsible for TLS identity and secrets infrastructure that every Stripe service depends on. You'll build infrastructure, developer tools, and guide partner teams on architecture decisions; we regularly need to help other teams reason about cryptographic primitives and PKI, transitive trust, potential failure modes and threat models.  Since our infrastructure and libraries are used across the entire Stripe codebase, you'll work in Go, Java, Ruby, and Python. The services we own are written in Go, so most of your hands-on work will be in Go. The typical balance of hands-on work is about 60% coding, 20% infrastructure work, and 20% security design/guidance with partner teams. Responsibilities Design and implement significant features in our certificate authority and secrets management systems Work across Go, Java, Ruby, and Python to implement authentication and secrets infrastructure used by every service at Stripe Work with with other engineering teams to understand their needs and design secrets and identity integrations Develop certificate provisioning and secret management integrations for various compute platforms (Kubernetes, EC2, developer workstations) Work on reliability improvements to maintain 99.99%+ availability for critical infrastructure; we take pride in making failure modes impossible instead of reacting to them Participate in on-call rotation for critical infrastructure, working alongside senior engineers to debug and resolve production issues Who you are We’re looking for a senior candidate who has enough prior experience in security, backend API development, and infrastructure to quickly take responsibility for significant projects. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.  Minimum requirements 5+ years of professional software development experience. Strong programming skills in Go, with significant experience in other similar system programming languages (C++, Rust, C#, etc) as a potential alternative. 3+ years of infrastructure and security experience (can overlap with other experience) Experience in cryptography, PKI, secret management, or other security topics Familiarity with infrastructure tools like Kubernetes, Terraform, and cloud platforms Interest in security, infrastructure, and software development Enthusiasm for learning new technologies and working across multiple programming languages Strong debugging and problem-solving skills; the team maintains and troubleshoots integrations across all Stripe languages and infrastructure Clear verbal and written communication skills and ability to collaborate effectively with other engineers Experience leading cross-team projects and building alignment on multi-team technical direction Strong technical writing skills to write design documents On-call experience Preferred qualifications Prior experience building PKI or secret management infrastructure (as an SWE - not just provisioning a 3rd party tool or service) Experience in Java, Ruby, or Python Experience building developer tools, libraries, or platform services Experience with kubernetes internals (how the platform works, not just as a user) Experience operating complex services on AWS Experience in fully remote work environments

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at Twilio Join us as our next Principal Presales Engineer on Twilio’s Strategic Communications team! About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our Strategic segment. Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. Take the initiative to identify and solve problems - both for the customer and within the organization as we grow Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Mentor less experienced Solutions Engineers Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Previous software development experience or working knowledge in one or more of the following areas: Experience with sales methodologies Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Desired: Previous experience in Telecom, SIP, Contact Center, or Security. Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.    What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions.  The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  Application deadline information  Applications for this role are intended to be accepted until September 30 2026, but may change based on business needs.   Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.The Opportunity: Make a difference. The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. What You’ll Be Doing: Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Drive product conversations based on need and problems with customers Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material What Makes You a Great Fit: Located in Tokyo, Japan 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically Experience with sales methodologies like MEDD(P)ICC is a plus. Compensation & Rewards: The OTE range we have for Japan is 14m - 18.5m JPY. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.  Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Majors Solutions Engineering team are our in-house, customer-facing product experts. The Majors SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Majors SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located on the West Coast of the US  5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!   You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!  Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.  Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.